Delete your iSmile account

Open iSmile → Settings → Account → Delete My Account and confirm.

This runs instantly and removes your account data. We recommend withdrawing your wallet balance first.

If you can't access the app (lost phone, uninstalled, etc.), send us a deletion request from the phone number and email registered to your account. Include:

• Your registered iSmile phone number
• The words "Account deletion request"

We'll process your request and confirm within 7 working days. We may verify you own the account before deleting it.

• Your profile — name, phone number, and profile photo
• Your chats, statuses and reels
• Your saved preferences and device registrations